Reporting suspected fraud to the Department of Families, Housing, Community Services and Indigenous Affairs
Fraud against Australian Government agencies is a major concern to the Australian Government. As taxpayers, we are all responsible for ensuring fraud is kept to a minimum.
All reports of suspected fraudulent activity committed against the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) and its programs, unless considered to be frivolous or vexatious, will be investigated.
If you report suspected fraud or misconduct, your privacy and confidentiality will be respected. After submitting your report, a FaHCSIA fraud investigator will contact you to verify the report and clear up any ambiguities.
You are free to make an anonymous report. However, a thorough investigation based on anonymous information is difficult because issues cannot be clarified, additional information cannot be sought from the person making the report and, feedback cannot be provided.
How to report suspected fraud or misconduct against the Department of Families, Housing, Community Services and Indigenous Affairs
To report a suspected fraud or misconduct against FaHCSIA:
- contact the FaHCSIA Fraud Hotline number 1800 133 611, or
- email firstname.lastname@example.org
People using the Internet should take care not to send sensitive information via email or attachments to emails. If you have information that requires secure transmission, please contact the FaHCSIA Compliance Branch by leaving a message, with contact details, on the FaHCSIA Fraud Hotline number. A FaHCSIA fraud investigator will return your call so that appropriate arrangements can be made.
If you do not wish to submit your report via the Internet or the FaHCSIA Fraud Hotline you may forward it in writing to the following address:
The Branch Manager
Department of Families, Housing, Community Services and Indigenous Affairs
PO Box 7576
Canberra Business Centre ACT 2610