Appendix 1

Table G. Coordination – Performance Indicators
Performance Indicators	Data Provider	Baseline Data	1 August – 31 October 2007	1 November 2007 – 31 January 2008	1 February 2007 – 30 June 2008	Year to date – 30 June 2008	Milestones or targets	Data Source	Comments
G1. Commonwealth Agencies are coordinating their efforts on the ground	Report by GBMs	N/A	As detailed in1Q monitoring report	N/A	N/A	3rd GBM Survey		3rd GBM Survey
G2. Governance within community	Qualitative assessment through evaluation	N/A	N/A	N/A	N/A	3rd GBM Survey		3rd GBM Survey
G3. Indigenous people understand how the measures in the bills will impact on them and what their new responsibilities are	Qualitative assessment through evaluation	N/A	N/A	N/A	N/A	3rd GBM Survey		3rd GBM Survey
G4. Number of Australian Government Business Managers deployed	NTSO	N/A	37 GBMs	39 GBMs	55 GBMs.	55 GBMs
G5. Number of communities covered by GBMs	NTSO	N/A	60 communities	62 communities.	72 communities and town camps in Darwin, Alice Springs, Tennant Creek and Elliot	72 communities and town camps in Darwin, Alice Springs, Tennant Creek and Elliot
G6. Number of new Australian Government staff accommodation deployed	NTSO					49 communities
G7. Number of NTER Community Engagement Regional workshops held for key stakeholders in original 73 identified communities	FaHCSIA Indigenous Leadership and Engagement Group (ILEG)	N/A	7 Workshops 170 stakeholders 73 communities (July-November 2007)		6 workshops 130 stakeholders (January-June 2008)	13 workshops; 300 participants	Workshops to representatives of the originally identified 73 communities before end 2007.	FaHCSIA participant record numbers	The first workshop was held on 4 July 2007. Target was achieved.
G8. Number of complaints by issue received by the Ombudsman	Ombudsman	0	33	73	378	489
G9. Trend analysis of complaints to the Ombudsman by issue	Ombudsman		Lack of understanding and information regarding the rollout of IM Service delivery Not enough information in language difference between IM funds and discretionary funds CDEP transistion payments	Not enough information in language difference between IM funds and discretionary funds CDEP transistion payments Community Stores, No prices on goods at the stores Store licensing	GBM’s Communities unsure of the GBM’s role and what powers they have. Complaints received that GBM’s do not introduce themselves and don’t explain their role.

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