The GBM survey
A. Welcome Page and Survey Introduction
Thanks for participating in this survey. TNS Social Research is an independent research company and is conducting this study on behalf of FaHCSIA.
You will be asked a number of questions relating to the <INSERT> community. (If you manage more than one community, complete a separate survey for each). The survey is divided into ten sections, with some questions about yourself included at the end for demographic purposes only.
Please be completely honest in your answers so that the information we collect is accurate. This isn't a test and there are no right or wrong answers: it's your opinions that count. We want you to answer based on your experience and perceptions since arriving in the community - you are not required to access additional information to complete this survey.
The survey will take approximately 30-40 minutes depending on your answers. Your opinions are valued and appreciated, and the information you provide will be treated confidentially. Using the survey, an analysis will be done. Communities will not be individually identifiable in the report but de-identified anecdotes may be used to illustrate findings, and so your responses need to be professional and respectful.
The final analysis will be provided to GBMs. We hope that you enjoy taking this survey. Thanks again for your help.
B. Food availability
B1: Which of the following types of food outlets or stores are present / available within your community? Tick all that apply.
1. Licensed community store
2. Unlicensed community store
3. Bush orders
4. Other (Please specify)_______________
8. None of these
9. Don't Know
B2: Which one type of food outlet or store is used most often by people within your community?
SINGLE RESPONSE
1. Licensed community store
2. Unlicensed community store
3. Bush orders
4. Supermarket in regional / metropolitan centre
6. Other (Please specify)_______________
9. Don't Know
IF NO CODE 1 AT B1 ASK B 3/ 4/ 5
B3. Where is the nearest licensed store? Please write in the community name.
(Specify)_____________
B4. How many kilometres away is that store? (Specify)_____________
B5. How do people usually get to that store?
1. Car
2. Taxi
3. Bush bus
4. Plane
5. Walk
6. Other (Specify) _______
IF CODE 3 AT B1 ASK B6 B6.
How often does the Bush Orders deliver food?
1. More than once a week
2. Weekly
3. Fortnightly
4. Monthly
5. Less often
9. Don't Know
ASK B7 ONLY FOR THE STORE TYPE MOST OFTEN USED AT B2
B7. On average how often are the following available from <INSERT>?
| Always | Several days a week | At least one day a week | At least one day a fortnight | At least one day a month | Less often then once a month | DK | |
|---|---|---|---|---|---|---|---|
| a. Fresh Fruit | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
| b. Fresh Vegetables | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
| C. Frozen Vegetables | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
| d. Fresh / frozen poultry | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
| e. Fresh / frozen meat | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
| f. baby foods / formula / baby supplies | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
| g. Over the counter medication | 1 | 2 | 3 | 4 | 5 | 6 | 9 |
B8. For each of the following attributes please indicate whether you believe them to have increased, stayed the same, decreased or fluctuated. Please answer based on what you've seen in the community since you arrived. If you are not sure about a statement, answer "Don't Know".
| Increased | Stayed the same | Decreased | Fluctuated | Don't Know | |
|---|---|---|---|---|---|
| a. The price of fresh fruit and/or vegetables | 1 | 2 | 3 | 4 | 9 |
| b. The quality of fresh fruit and/or vegetables | 1 | 2 | 3 | 4 | 9 |
| c. The availability of fresh fruit and/or vegetables | 1 | 2 | 3 | 4 | 9 |
| d. The price of baby foods / formula / baby supplies | 1 | 2 | 3 | 4 | 9 |
| e. The availability of baby foods / formula / baby supplies | 1 | 2 | 3 | 4 | 9 |
IF B8a IS A 1,3, OR 4 ASK B9
IF B8b IS A 1,3, OR 4 ASK
B10 IF B8c IS A 1,3, OR 4 ASK B11
B9. What do you think has caused the price of fresh fruit and vegetables to change? VERBATIM
B10. What do you think has caused the quality of fresh fruit and vegetables to change? VERBATIM
B11. What do you think has caused the availability of fresh fruit and vegetables to change? VERBATIM
B12. Please tell us which of the following statements you agree or disagree with. Answer based on what you've seen in the community since you arrived. If you are not sure about a statement, answer "Don't Know".
| Agree | Disagree | Don't Know | |
|---|---|---|---|
| a. There has been a change in where community members are buying their food | 1 | 2 | 9 |
| b. Fresh fruit and/or vegetables are generally affordable compared with other types of food. ("Generally affordable" means that for most of the time, people can afford to buy fresh fruit / vegetables, and are not forced to buy other types of food because of cost) | 1 | 2 | 9 |
IF B12a IS A 1, OR 2 ASK B13
B13. What do you think has caused the change in where community members buy their food? VERBATIM
B14. Why have community members changed where they shop
| Agree | Disagree | Don't Know | |
|---|---|---|---|
| a. previous shop not licensed | 1 | 2 | 9 |
| b. can't pool/afford transport costs | 1 | 2 | 9 |
| c. affordability of food | 1 | 2 | 9 |
| d. combination of reasons | 1 | 2 | 9 |
| e. other reason (please specify)______________________________________ | 1 | 2 | 9 |
B15. Do children in the community usually have enough food to eat each day? Why do you think that? VERBATIM
C. Education
C1. For each of the following education factors please indicate whether you believe they have increased, stayed the same, decreased or fluctuated. Please answer based on what you've seen in the community since you arrived. If you are not sure about a statement, answer "Don't Know".
| Increased | Stayed the same | Decreased | Fluctuated | Don't Know | |
|---|---|---|---|---|---|
| a. Children's school attendance | 1 | 2 | 3 | 4 | 9 |
| b. Children truanting | 1 | 2 | 3 | 4 | 9 |
| c. Parental support for children's attendance at school | 1 | 2 | 3 | 4 | 9 |
| d. Parent engagement / involvement with the school | 1 | 2 | 3 | 4 | 9 |
IF C1a IS A 1, 3 OR 4 ASK C2
IF C1b IS A 1, 3 OR 4 ASK C3
IF C1c IS A 1, 3 OR 4 ASK C4
IF C1d IS A 1, 3 OR 4 ASK C5
C2. What do you think has caused the change in children's school attendance since you arrived in the community? VERBATIM
C3. What do you think has caused the change in children's truanting since you arrived in the community? VERBATIM
C4. What do you think has caused the level of parental support for children's school attendance to change since you arrived in the community? VERBATIM
C5. What do you think has caused the level of parental engagement / involvement with the school to change since you arrived in the community? VERBATIM
C6. Does the community have a school nutrition program?
1. Yes
3. No
9. Don't Know
IF YES (1) at C6 ASK C7
C7. Do parents assist with the school nutrition program?
1. Yes
3. No
9. Don't Know
ASK ALL
C8. Thinking about truancy, are you aware of the following? (Pick all that apply) MULTIPLE RESONSE
1. Children truanting mid morning (i.e. arriving at the start of the day but leaving before lunchtime)
2. Children truanting mid afternoon (i.e. arriving at the start of the day but leaving after lunchtime)
3. Children not going to school at all
9. Don't Know
D. Supporting families
D1. Which of the following parenting programs and child care facilities are available in your community?
| Available | Not available | |
|---|---|---|
| a. Prenatal | 1 | 2 |
| b. Antenatal | 1 | 2 |
| c. Child development | 1 | 2 |
| d. Nutrition | 1 | 2 |
| e. Outside School Hours Care | 1 | 2 |
| f. Long Day Care | 1 | 2 |
| g. JET crèche | 1 | 2 |
| h. Mobile service | 1 | 2 |
ASK D2 for all services available at D1
D2. Have you seen an increase, decrease or no change in the use of these services available in your community since you arrived?
INCREASE |
NO CHANGE |
DECREASE |
Don't Know |
|
|---|---|---|---|---|
| a. Prenatal | 1 | 2 | 3 | 9 |
| b. Antenatal | 1 | 2 | 3 | 9 |
| c. Child development | 1 | 2 | 3 | 9 |
| d. Nutrition | 1 | 2 | 3 | 9 |
| e. Outside School Hours Care | 1 | 2 | 3 | 9 |
| f. Long Day Care | 1 | 2 | 3 | 9 |
| g. JET crèche | 1 | 2 | 3 | 9 |
| h. Mobile service | 1 | 2 | 3 | 9 |
ASK D3 if D1(g) is a 1
D3. Are you aware of an upgrade to the JET crèche occurring since your arrival?
1. Yes
2. No
E. Law and order
E1. Since arriving in the community are you aware of an increase, decrease or no change in the following?
Increase |
Decrease |
No Change |
Factor not present in the community |
Don't Know |
|
|---|---|---|---|---|---|
| a. violence | 1 | 2 | 3 | 8 | 9 |
| b. alcohol | 1 | 2 | 3 | 8 | 9 |
| c. petrol sniffing | 1 | 2 | 3 | 8 | 9 |
| d. illicit drug use (other than marijuana) | 1 | 2 | 3 | 8 | 9 |
| e. marijuana use | 1 | 2 | 3 | 8 | 9 |
| f. solvents | 1 | 2 | 3 | 8 | 9 |
IF E1a A CODE 1 OR 2 ASK E2
E2. In your opinion, why has the level of violence changed? VERBATIM
IF E1b A CODE 1 OR 2 ASK E3
E3. In your opinion, why has the level of alcohol abuse changed? VERBATIM
IF E1c A CODE 1 OR 2 ASK E4
E4. In your opinion, why has the level of petrol sniffing changed? VERBATIM
IF E1d A CODE 1 OR 2 ASK E5
E5. In your opinion, why has the level of illicit drug usage (other than marijuana) changed? VERBATIM
IF E1e A CODE 1 OR 2 ASK E6
E6. In your opinion, why has the level of marijuana usage changed? VERBATIM
IF E1f A CODE 1 OR 2 ASK E7
E7. In your opinion, why has the level of solvent usage changed? VERBATIM
E8. Are community members drinking near the community but outside of prescribed areas?
1. Yes
2. No
9. Don't Know
IF YES AT E8 (CODE 1) ASK E9
E9. Has the incidence of community members drinking near the community but outside of prescribed areas increased, decreased or remained the same?
1. Increased
2. Decreased
3. Remained the same
9. Don't Know
ASK E10 if E9(1/2)
E10. What has caused this change? VERBATIM
E11. Are community members using illicit substances other than alcohol near the community but outside of prescribed areas?
1. Yes
2. No
9. Don't Know
E12. Is there a night patrol in your community?
1. Yes - established prior to my arrival
2. Yes - established after my arrival
3. No
9. Don't Know
IF E12 IS A CODE 1 OR 2 ASK E13 and E14
E13. How often does the night patrol operate?
1. 7 nights a week
2. Weeknights only
3. Weekends only
4. Part of the week only (Specify how many nights on average) ______
9. Don't Know
E14. Is the night patrol service adequate for the community's needs? Why do you say that? VERBATIM
ASK ALL
E15. In your opinion, what impact have the following factors (where present) had in reducing criminal activity in the community?
Some impact |
No impact |
Factor not present |
Don't Know |
|
|---|---|---|---|---|
| a. Police presence | 1 | 2 | 8 | 9 |
| b. Elders law | 1 | 2 | 8 | 9 |
| c. Circuit courts | 1 | 2 | 8 | 9 |
| d. Youth diversion | 1 | 2 | 8 | 9 |
| e. Alcohol restrictions | 1 | 2 | 8 | 9 |
| f. Income management | 1 | 2 | 8 | 9 |
| g. Employment | 1 | 2 | 8 | 9 |
| h. Night patrol | 1 | 2 | 8 | 9 |
| i. Safe house | 1 | 2 | 8 | 9 |
| j. Respite / rehab | 1 | 2 | 8 | 9 |
| k. Aboriginal Family and Community Workers | 1 | 2 | 8 | 9 |
| l. Mobile Child Protection Teams | 1 | 2 | 8 | 9 |
ASK E16 if E15d is a 1 or 2
E16. Have you seen an increase in youth diversion activities?
1. Yes
2. No
9. Don't Know
ASK E17 if E15i is a 1 or 2
E17. Is the safe house adequate for the community's needs? Why do you say that? VERBATIM
F. Housing and land
F1. Since arriving in the community, has there been a reaction within the community to information about changes to the management of community housing?
1. Yes - positive reaction
2. Yes - negative reaction
3. No reaction
4. No changes occurred / flagged to occur
F2. Are you aware of any alternative community housing management arrangements which are preferred by the community? What are they? VERBATIM
F3. Since arriving in the community, are you aware of an increase, decrease or no change in the following?
Increase |
Decrease |
No Change |
Not aware |
|
|---|---|---|---|---|
| a. Availability of community housing | 1 | 2 | 8 | 9 |
| b. Maintenance of community housing | 1 | 2 | 8 | 9 |
| c. Availability of visitor accommodation | 1 | 2 | 8 | 9 |
| d. Maintenance of visitor accommodation | 1 | 2 | 8 | 9 |
| e. Community cleanup activities | 1 | 2 | 8 | 9 |
| f. Prevalence of white goods (such as fridges, freezers, washing | 1 | 2 | 8 | 9 |
| g. Prevalence of cooking facilities (stoves, cookers, electric fry pans, microwaves etc) | 1 | 2 | 8 | 9 |
ASK F4 if F3c = 1
F4. What new kinds of visitor accommodation are now available? VERBATIM
ASK F5 / F6 if F3b = 1
F5. What types of maintenance of community housing are now occurring? VERBATIM
F6. Are community members involved in the maintenance of community housing?
1. Yes - before my arrival
2. Yes - after my arrival
2. No
9. Don't Know
ASK F7 if F6 IS A CODE 1/2 YES
F7. What kind of involvement do they have in housing repair? VERBATIM
(F8 is deleted)
ASK F9 IF F3e (1/2/8)
F9. Are community members involved in community cleanup activities?
1. Yes
2. No
9. Don't Know
ASK F10 if F9 IF YES (CODE 1)
F10. What kind of involvement do they have in community cleanup activities? VERBATIM
G. Welfare reform and engagement measures
G1. Since arriving in the community have you seen an increase, decrease or no change in the following?
Increase |
Decrease |
No Change |
Not available |
Don't Know |
|
|---|---|---|---|---|---|
| a. Employment opportunities | 1 | 2 | 3 | 8 | 9 |
| b. Provision of training opportunities | 1 | 2 | 3 | 8 | 9 |
| c. Interest in training opportunities | 1 | 2 | 3 | 8 | 9 |
| d. Interest in Work for the Dole | 1 | 2 | 3 | 8 | 9 |
| e. Interest in establishing a small business in the community | 1 | 2 | 3 | 8 | 9 |
G2. How (if at all) has the community been affected by the removal of remote area exemptions? VERBATIM
G3. How (if at all) have local businesses and services been affected by the abolition of CDEP? VERBATIM
G4. Has income management been implemented in the community?
1. Yes - before my arrival
2. Yes - after my arrival
3. No
ASK G5 if G4 (1 or 2)
G5. In your opinion what is the community's attitude towards income management?
1. Majority have a positive attitude
2. Mixed attitude
3. Majority have a negative attitude
9. Don't Know
ASK G6 if G5 = 1 or 2
G6. Are there any particular groups of people within the community who have a positive attitude towards income management? Why do you think they have a positive attitude? VERBATIM
ASK G7 if G4 (1 or 2)
G7. In your opinion, how has income management impacted on the community? VERBATIM
ASK ALL
Humbugging - refers to the practice of harassing others for money. This should not be confused with legitimate social obligations between kinsfolk for exchange of goods/services in traditionally-oriented communities.
G8 Are you aware of an increase or decrease in "humbugging" in the community?
1. Increase
2. Decrease
3. No change
9. Don't Know
H. Whole of Government approach
H1. In your opinion, what is the burden placed on community members by visits by government officials or agencies to the community?
1. Heavy burden
2. Moderate burden
3. Mild burden
7. No burden
9. Don't Know
IF H1 CODE 1 OR 2 ASK H2
H2. How could this burden be reduced? VERBATIM
H3. Do you think the majority of community members understand your role?
1. Majority has a good understanding
2. Majority has some understanding
3. Majority has a limited understanding
4. Majority has no understanding
9. Don't Know
H4. Do you think other government agencies understand your role?
1. Majority has a good understanding
2. Majority has some understanding
3. Majority has a limited understanding
4. Majority has no understanding
9. Don't Know
H5. Have you used any of the following interpreter services since arriving in the community?
1. Aboriginal interpreter service
2. Local interpreter
3. Language centre
6. Other (Specify)__________
9. None - haven't used interpreter services
IF H5 A CODE 1, 2, 3 OR 6 ASK H6
H6. How often do you use interpreter services?
1. Most of the time
2. Some of the time
3. Rarely
7. Never
9. Don't Know
H7. Thinking about the whole of government coordination of services in your community, what is working? What is not working? VERBATIM
H8. Using the scale below, please indicate how involved the community is in its own management.
1. Highly involved
2.
3.
4.
5.
6.
7. Not involved at all
Don't Know
IF H8=1/7 ASK H9
H9. Why do you rate engagement that way? VERBATIM
I. The NTER approach
I1. Thinking about the NTER measures that have been introduced into the community since the NTER commenced, which ones do you perceive are having a positive impact and which ones are having a negative impact?
Positive impact |
No impact |
Negative impact |
Not introduced to / implemented in this community |
Don't Know |
|
|---|---|---|---|---|---|
| Providing more police in remote communities | 1 | 2 | 3 | 4 | 9 |
| Bans on alcohol and pornography in prescribed areas | 1 | 2 | 3 | 4 | 9 |
| Expanded night patrol services | 1 | 2 | 3 | 4 | 9 |
| New and expanded safe houses for families experiencing violence | 1 | 2 | 3 | 4 | 9 |
| Additional child-protection workers and Aboriginal family and community workers | 1 | 2 | 3 | 4 | 9 |
| Diversionary programs for young people | 1 | 2 | 3 | 4 | 9 |
| Health checks and follow-up treatment for children | 1 | 2 | 3 | 4 | 9 |
| Specialist support for children who have been abused | 1 | 2 | 3 | 4 | 9 |
| Extra drug and alcohol rehabilitation and treatment services | 1 | 2 | 3 | 4 | 9 |
| More playgroups and crèches | 1 | 2 | 3 | 4 | 9 |
| Extra teachers and classrooms and new boarding schools | 1 | 2 | 3 | 4 | 9 |
| New early childhood and literacy programs | 1 | 2 | 3 | 4 | 9 |
| Income management of half of people's welfare payment to ensure children's essential needs are met | 1 | 2 | 3 | 4 | 9 |
| Licensing of community stores | 1 | 2 | 3 | 4 | 9 |
| Creating real jobs in communities | 1 | 2 | 3 | 4 | 9 |
| Community Employment Brokers in remote communities | 1 | 2 | 3 | 4 | 9 |
| Government Business Managers to work with communities | 1 | 2 | 3 | 4 | 9 |
| Working with locals to clean up communities | 1 | 2 | 3 | 4 | 9 |
| Fixing problems with existing houses | 1 | 2 | 3 | 4 | 9 |
| Building new homes and new arrangements for the management of public housing in communities (outside the NTER context) | 1 | 2 | 3 | 4 | 9 |
ASK I2 for each measure perceived as having no impact or a negative impact
I2. Why is <INSERT MEASURE> having no impact or a negative impact? How could the impact of <INSERT MEASURE> be improved? VERBATIM
I3. Using the rating scale of excellent, good or poor how do you rate the community's...
Excellent |
Good |
Poor |
Don't Know |
|
|---|---|---|---|---|
| Understanding of the aims of the NTER | 1 | 2 | 3 | 9 |
| Understanding of why the NTER was launched | 1 | 2 | 3 | 9 |
| Acceptance of the NTER | 1 | 2 | 3 | 9 |
I4. And how do you rate the community's awareness of each of the following NTER measures?
Excellent |
Good |
Poor |
Don't Know |
|
|---|---|---|---|---|
| Income management | 1 | 2 | 3 | 9 |
| Community safety (police, night patrols) | 1 | 2 | 3 | 9 |
| Alcohol bans | 1 | 2 | 3 | 9 |
| Pornography bans | 1 | 2 | 3 | 9 |
| Child health checks and follow up | 1 | 2 | 3 | 9 |
| Community clean ups | 1 | 2 | 3 | 9 |
| Other measures | 1 | 2 | 3 | 9 |
I5. Has anyone moved out of the community as a result of the NTER measures? What caused them to move out? VERBATIM
I6. In your experience, what is the best way of communicating information about the NTER to community members? VERBATIM
I7. Have any communications products (including in-language radio advertising) produced by government agencies or the Operations Centre been particularly effective? VERBATIM
I8. What information products would you like to have available to you, either for your use or use by community members? VERBATIM
J. Other issues, Demographics and Close
J1. Finally, do you have any other comments you'd like to make in relation to the survey? VERBATIM
J2. When did you first start in the community?