Section 1 - SAAP Case Management 

2007 

Case management is an approach to service delivery. It is a way of delivering services.

Under the new State/Commonwealth agreement, SAAP services are required to implement a case management approach to working with clients.


Table of Contents

  • What is SAAP Case Management?
  • Why do Case Management?
  • Benefits of Case Management
  • Role of the Management Committee in Case Management
  • When is Case Management Appropriate?
  • The Case Management Process
  • Entry/Screening
  • Assessment
  • Developing an Assessment Process
  • Planning
  • Direct Service
  • Coordination
  • Monitoring and Review
  • Case Closure/Exit Planning and Follow-Up
  • Evaluation
  • Tying the Elements of Case Management Together
  • Implementing SAAP Case Management

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© Commonwealth of Australia 2009 : Last modified 6/04/2009 7:07 PM