Housing & Homelessness 

Wesley Mission Family Makeover Demonstration Project 

2004 

In 2004 the Wesley Mission received funding from the former Department of Family and Community Services under the National Homelessness Strategy to undertake the "Family Makeover" demonstration project.

Families were provided with accommodation in a community housing setting for up to nine months. Each family was supplied with a computer and Internet access to help them develop computer and literacy skills. Wesley Mission provided welfare services while its specialist teams provided medical and psychiatric, counselling and family support services. Programs aimed at developing self esteem, credit and financial counselling and educational tutoring were also available.


Cookson Cummins & Associates have produced this report on the "Family Makeover" project and its outcomes. The report documents the key findings from the project and describes the model used and its theoretical underpinnings.

Table of Contents

  • Acknowledgements
  • Definitions
  1. Executive Summary
  2. Purpose of the Report
  3. Sources of Information on which it is based
  4. Family Makeover Project
  5. National Homelessness Strategy and Family Makeover Project
  6. Family Makeover Project's Theoretical Base
  7. The Family Makeover Project Model
  8. Scope of the Project
  9. Research Methodology
  10. Key Findings and Learning
  11. Model of Best Practice for Service Delivery
  12. Analysis of Action Research Approach
  • Appendices

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