This report was prepared by Ipsos-Eureka Social Research Institute. This report is based on consultations conducted by Ipsos-Eureka with 47 people experiencing or at risk of homelessness and 20 service providers on quality service provision. The report also contains feedback recorded from 16 public consultation workshops held across all states and territories. The views and perspectives gathered in the report will contribute to the development of the Homelessness National Quality Framework Options Paper.