Consultations concerning a National Quality Frame work for the Provision of services to People who are Homeless or at Risk
4.4 Next steps
This report is part of the important process towards the development of a NQF to support services delivered to those who are homeless or at risk of homelessness in Australia. It provided a summary of consultations with consumers and hard to reach service providers. It further summarised the feedback from participants at public workshop consultations.
As stated previously, in interpreting the material provided it is important to note that the overarching principles adhered to in summarising the feedback were objectivity and independence. The report is solely based on the feedback collected during interviews and group discussions with consumers, and on the recordings of feedback sessions at the workshops, augmented by the comments participants wrote down on the available butcher's paper. The collection of feedback was a qualitative undertaking and care has been taken to represent the issues in this report without quantitative valuations or 'weightings'. Furthermore, particular attention has been given to keeping interpretations of stakeholder comments to a minimum in order to avoid introducing a bias in reporting of issues. While the feedback can be considered representative of the people who participated in this consultation process, it would be inappropriate to consider it representative of all homelessness stakeholders.
The feedback provided through this national consultation process will be considered by all jurisdictions. It is expected that this report will be made public and it will inform the development of a Discussion Paper detailing options for a NQF. This Discussion Paper is expected to be made available by FaHCSIA later in 2010. A second round of consultations based on this Discussion Paper is anticipated to lead to a preferred option for the NQF and its implementation.
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