National Report for the period 1 July 2007 to 30 June 2008 

Section Two: Status Reports – A Summary  

Figure Descriptions 

Breakdown of FRSP Funding  by EIS Service Type

This chart reflects the funding for EIS services at a point and time during the development of the National Report and may not reflect total appropriation outlined in Table 1.1

  • AMFT - 3.27M
  • SIRP - 0.17M
  • SFVS - 3.95M
  • MFR - 11.79M
  • FRESHE - 1.31M
  • FRSC - 1.58 M
  • FREST - 12.62M
  • DCS - 3.75M
  • Couns - 18.42M

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Breakdown of FRSP Funding by PSS  Service Type

This chart reflects the funding for PSS services at a point and time during the development of the National Report and may not reflect total appropriation outlined in Table 1.1.

  • CCS - 11.21M
  • FDR - 15.09M
  • POP - 11.88M
  • FRC - 48.6M
  • Couns - 8.49M
  • RFDR - 5.44M

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Registered by Clients Seen by Age

Provides a break down of the total number of registered clients (193,327) seen by Age Range.

Age Range

  • 0-9: 5.2%
  • 10-14: 2.8%
  • 15-17: 1.7%
  • 18-21: 2.8%
  • 22-29: 18.2%
  • 30-49: 56.5%
  • 50+: 12.0%
  • Unknown: 0.0%

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Registered Clients Seen by Marital Status

Provides a breakdown of the total number of registered clients (193,327) seen by Marital Status

  • Never Married: 19%
  • Married: 23%
  • De facto: 10%
  • De facto separated: 2%
  • Separated not divorced: 13%
  • Divorced: 8%
  • Widowed: 1%
  • Other relationship: 2%
  • Under 15 years of age: 7%
  • Not stated: 7%

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Registered Clients by Weekly Earnings

Provides a breakdown of the number of registered clients (193,327) seen by Weekly Earnings.

  • Nil income: 6.0%
  • $1-$149 per week: 3.0%

                    (Includes pensions and centrelink payments)

  • $150-$249 per week: 9.0%

                    (Includes pensions and centrelink payments)

  • $250-$399 per week: 8.0%
  • $400-$599: 11.0%
  • $600- $799: 9.0%
  • $800-$999: 6.0%
  • $1000-$1299: 6.0%
  • $1300-$1599: 3.0%
  • $1600-$2000: 2.0%
  • $2000+ : 2.0%
  • N/A- persons under 15: 7.0%
  • Negative Income: 1.0%
  • Not stated: 27.0%

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Registered Clients who have Indicated Aboriginal  Torres Straight Islander (ATSI) Status

Provides a breakdown of the total number of registered clients (193,327) seen by ATSI status.

  • Aboriginal: 2.7%
  • Torres Straight Islander: 0.1%
  • Non-Indigenous: 97.1%
  • Both: 0.1%

The identification of ATSI status is voluntary and and outlines those clients that have

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Registered Clients Seen by Cultural and Linguistic Diversity Status

Provides a breakdown of the total number of registered clients (193,327) seen by CALD status.

  • CALD: 9.0%
  • Non-CALD: 91%

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Registered Clients that have received Multiple FRSP Services

Provides a breakdown of the total number of registered clients that received multiple FRSP services.

  • 1 Service  type: 5.26%
  • 2 services types: 0.51%
  • 3 or more service types: 94.23%

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Registered Clients with Multiple Presenting Needs for 2007-08

Provides a breakdown of the total number of registered clients who recorded Multiple Presenting Needs. You can have more than one presenting need within a service type.

  • 1 Presenting Need: 38%
  • 2 Presenting Needs: 20%
  • 3 Presenting Needs: 12%
  • 4 Presenting Needs: 5%
  • 5 Presenting Needs: 6%
  • 6 Presenting Needs: 4%
  • 7 Presenting Needs: 3%
  • 8 Presenting Needs: 2%
  • 9 Presenting Needs: 2%
  • 10 or More: 8%

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Percentage of Clients with Multiple Presenting Needs for 2006-2007

Provides a breakdown of the total number of registered clients who recorded Multiple Presenting Needs. You can have more than one presenting need within a service type.

  • 1 Presenting Need: 45%
  • 2 Presenting Needs: 20%
  • 3 Presenting Needs: 11%
  • 4 Presenting Needs: 8%
  • 5 Presenting Needs: 5%
  • 6 Presenting Needs: 3%
  • 7 Presenting Needs: 2%
  • 8 Presenting Needs: 2%
  • 9 Presenting Needs: 1%
  • 10 or More: 3%

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Level of Satisfaction Reported by Clients on Services provided for 200708

Provides a breakdown of the 41428 clients who indicated on the Client feedback form their level of satisfaction on the FRSP services provided. The graph represents the level of satisfaction on 4 questions asked on the form.

Clients were asked to rate the level of satisfaction for each question from 1 to 7. 1 being a low level of satisfaction, 7 being a high level of satisfaction.

Did you receive competent and professional advice?

  •  clients rated level of satisfaction 1: 57
  •  clients rated level of satisfaction 2: 65
  •  clients rated level of satisfaction 3: 87
  •  clients rated level of satisfaction 4: 3645
  •  clients rated level of satisfaction 5: 843
  •  clients rated level of satisfaction 6: 2974    
  •  clients rated level of satisfaction 7: 13744  

Were you clear about the expectations you and your practitioners were working towards?

  •  clients rated level of satisfaction 1: 135
  •  clients rated level of satisfaction 2: 96
  •  clients rated level of satisfaction 3: 204
  •  clients rated level of satisfaction 4: 4023
  •  clients rated level of satisfaction 5: 1723
  •  clients rated level of satisfaction 6: 3765    
  •  clients rated level of satisfaction 7: 10477 

Were your expectations met?

  •  clients rated level of satisfaction 1: 255
  •  clients rated level of satisfaction 2: 109
  •  clients rated level of satisfaction 3: 314
  •  clients rated level of satisfaction 4: 4235
  •  clients rated level of satisfaction 5: 2096
  •  clients rated level of satisfaction 6: 4182    
  •  clients rated level of satisfaction 7: 10014 

Are you able to apply new skills and knowledge to your relationship or situation?

  •  clients rated level of satisfaction 1: 689
  •  clients rated level of satisfaction 2: 455
  •  clients rated level of satisfaction 3: 801
  •  clients rated level of satisfaction 4: 5841
  •  clients rated level of satisfaction 5: 5410 
  •  clients rated level of satisfaction 6: 9416    
  •  clients rated level of satisfaction 7: 18816

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