Continuous improvement
Standard 3: Tools
Tool 3.1: Checklist—culturally competent approach to decision making and choice
You can use this checklist to consider how your service can develop culturally competent service practices regarding Standard 3: Decision making and choice. These are continuous improvement suggestions rather than required parts of the Standard.
| Culturally competent service provision: Decision making and choice 6 |
| Things to consider: |
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| Do we provide information in appropriate languages and accessible formats to assist participants/supported employees to make informed choices? |
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| Do we ensure that participants/supported employees from a CALD are advised that they can involve an advocate? |
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| Do we inform participants/supported employees about other services that may be approached to assist in meeting their needs, including ethno-specific agencies? |
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| Do we have strategies in place for decision making and participant/supported employee participation that take account of cultural differences in approaches to decision making (e.g. collectivist vs individualist approaches)? |
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| Do we seek expert advice to help us provide services and activities that promote the participant's/supported employee's dignity and independence in accordance with the cultural and religious background and lifestyle of the user? |
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