Diagram 3.1 | Continuous improvement mode
“The diagram describes a model that can be applied to continuous improvement. It lists the following steps and considerations:
- Build knowledge, understanding and ownership – where possible using networking, peer support and information sources
- Assess current performance – QA Certification being a tool to do this
- Identify and review examples of good practice – disseminate any examples of good practice
- Identify and prioritise improvements – using a benchmarking process”