This diagram outlines the steps involved in the certification process. The diagram splits the process into two main stages, the first being the preparatory steps to be taken, followed by the steps involved in the three-year audit cycle.
The preparatory steps are broken down into 8 further steps, these are:
Step 1 - Start the process
Step 2 - Choose a certification body
Step 3 - Notify the Department(s)
Step 4 - Conduct an internal audit
Step 5 - Prepare for certification audit
Step 6 - Participate in certification audit
Step 7 - Follow-up certification audit if required
Step 8 - Commence 3 year audit cycle.
The 3 year audit cycle commences with a successful initial certification audit followed by a first surveillance audit 12 months later, a second surveillance audit at 24 months, and a re-assessment audit on completion of the three year period. Prior to each annual audit an internal audit is required, at which time corrective action can be taken if needed. A follow up surveillance audit may also be part of the process if issues in the annual audit which need to be rectified are identified by the certification body .
Prior to the reassessment audit (3 years from certification) it is necessary to renegotiate the contract with the certification body.
The 3 year audit cycle recommences with a successful reassessment audit.