Conformity assessment - Requirements for bodies providing audit and certification of management systems
4 |
Principles |
5
|
General requirements
|
| 5.1 |
Legal and contractual matters |
| 5.1.1 |
Legal responsibility |
| J.5.1.1 |
The criteria against which the disability employment service of an applicant is assessed shall be those outlined in the Disability Services Standards or other normative documents relevant to the function performed. |
| 5.2 |
Management of impartiality |
| J.5.2.1 |
Certification bodies shall have a documented, publicly available policy on handling gifts or hospitality offered by organizations they are contracted to provide certification services to. |
6
|
Structural requirements
|
| 6.2 |
Committee for safeguarding impartiality |
| J.6.2.1 |
The certification body shall ensure that the committee which safeguards impartiality includes a CTE. |
| J.6.2.2 |
The certification body shall ensure that consumers are represented on the committee which safeguards impartiality. |
7
|
Resource requirements
|
| 7.2 |
Personnel involved in the certification activities |
| J.7.2.1 |
The certification body shall involve a person with disability as a CTE or auditor/lead auditor on all audit teams. |
| J.7.2.2 |
The CTE shall be actively involved in the audit of the disability employment organization. The intent of this requirement is to prevent tokenistic use of CTEs on audit teams. |
| J.7.2.3 |
All existing audit team members, whether permanent personnel or contractors, shall be certified under the Disability Services Audit Personnel Certification Scheme operated by RABQSA International by 30 June 2008. |
| J.7.2.4 |
Personnel not certified by RABQSA wishing to work as audit team members after 31 December 2007 shall successfully complete the relevant knowledge competency and personal attributes examinations as a pre-requisite before commencing work. After passing the examinations, individuals can work in audit teams under supervision for six months. Within six months of successful completion of knowledge and personal attributes examinations, individuals shall successfully complete an on-site skill examination for the relevant grade, and be certified by RABQSA, in order to continue work as audit team members. |
| J.7.2.5 |
The CTE shall actively participate in the following audit activities with the other team members, and this involvement shall be traceable via reports or other documents on the certification body's files:
- planning and preparing the methods of consumer participation in the audit, developing the audit plan, and evaluating the need for independent support for consumers;
- engaging consumers during the audit to collect, examine and analyse evidence with respect to the DSS;
- reviewing consumer files or following-up issues with consumers;
- attending for the full duration of the audit, including the opening meeting, audit team review meeting(s) and closing meeting;
- preparing the written audit report before it is submitted to the disability employment organization.
|
| J.7.2.6 |
All audit teams shall comprise at least two RABQSA-qualified persons, one of whom shall also meet the definition of a CTE. A RABQSA-qualified lead auditor shall lead all audit teams. |
| J.7.2.7 |
Documented monitoring procedures for CTEs, other technical experts and contracted personnel shall include on-site observation. |
