Issue 132
15 June 2009
The National Disability Advocacy Program (NDAP) Quality Improvement Toolkit is now available online. The Toolkit has been designed to provide useful tools, resources and advice to assist disability advocacy agencies to develop and improve their advocacy work, as well as to promote compliance with current and future quality assurance processes.
The Toolkit has been developed in consultation with the NDAP sector over the last few months. The majority of tools and resources within the Toolkit have been provided directly from NDAP agencies.
The emphasis of the Toolkit is practicality – it is not designed to be prescriptive. It is a resource for agencies to use as needed to support quality improvement, and should prove to be a valuable resource during annual self-assessments or Disability Services Standards Audits.
The Toolkit is divided into ten sections based on ten quality themes.p Each of the theme sections contains:
The Toolkit is a useful resource for the quality management of your agency and we strongly encourage you to use it. The Toolkit is available on the FaHCSIA website.
If you have any feedback on the Toolkit please send your comments to disabilityadvocacy@fahcsia.gov.au
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Please remember to save your changes when updating the Case or Client records of your supported employees on FOFMS. To do this select the ‘Save Record’ option in the menu bar located in the FOFMS screen you are currently viewing.
Please note that any underpayments to your service resulting from unsuccessfully saved changes to Case and Client records will not be back-paid.
If you have any questions about updating Case or Client records please phone 1800 034 887 or email the Case Based Funding Helpdesk for more information.
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When returning a Suspended Case on FOFMS, if there are other Cases for this supported employee, FOFMS will not allow you to proceed with the Return from Suspension procedure. When you receive an error message you will need to call the Case Based Funding Helpdesk for assistance. This process ensures that there are not two active cases on FOFMS for the one client and prevents dual funding.
Please phone 1800 034 887 or email the Case Based Funding Helpdesk if you require further information.
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Do you have a case study about an Australian Disability Enterprise that you would like to share?
Each fortnight, disAbility e-news profiles an Australian Disability Enterprise, providing an opportunity for Enterprises to share information and ideas. E-news is distributed to almost 3,000 readers and is available for anyone to view through the FaHCSIA website. If you would like your Australian Disability Enterprise featured in disAbility e-news, email disabilityenews@fahcsia.gov.au
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Email disAbility e-news if you'd like more information on a particular issue or program in disAbility e-news or to let us know what you think of the newsletter.
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Your contributions to disAbility e-news are welcome. Do you want to let others know about your successes? Or how you engage with local businesses to create employment opportunities for people with disability? Email your story idea to disAbility e-news.
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