National Disability Advocacy Program Quality Improvement Toolkit
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Parliamentary Secretary Foreword
I am pleased to provide you with the National Disability Advocacy Program
(NDAP) Quality Improvement Toolkit, which has been developed to provide
practical assistance for NDAP agencies to ensure continuous quality improvement
for people with disability.
NDAP agencies play a vital role in safeguarding the rights of people with disability – by recognising and encouraging people with disability to participate actively in the community, by promoting independence and self-reliance and by maintaining their rights as citizens.
The NDAP Quality Improvement Toolkit has been developed in consultation with advocacy agencies, who have been closely involved and provided practical tools, resources and advice.
I encourage NDAP agencies to use the quality improvement resources in the Toolkit as a means of developing stronger, more sustainable agencies that better meet the needs of people with disability.
A quality improvement culture will help agencies work with existing and future quality assurance requirements, and promote high quality agencies which meet the needs of people with disability.
THE HON BILL SHORTEN MP
Parliamentary Secretary for Disabilities and Children’s Services
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