813 comments were made in 56 per cent of submissions and highlighted the following issues:
- there need to be more reserved parking spaces, more wider bays at the appropriate standard and drop off and pick up zones (20 per cent of comments);
- the administration of the scheme needs to be improved and consistent (9 per cent of comments);
- the application and assessment process needs improvement in terms of which medical professionals should issue a permit and what information they need to assess applications. (15 per cent of comments);
- there needs to be more enforcement, increased fines and penalties and auditing and recovering permits that are no longer valid (15 per cent of comments);
- there is substantial misuse and abuse of reserved parking spaces by those without a permit (13 per cent of comments); and
- there needs to be a marketing campaign to support the new scheme and that there should be an ongoing education campaign for all stakeholders (21 per cent of comments).