Operational Guidelines - Part A: Policy Guidelines 

Together, the Operational Guidelines, Program Guidelines, Terms and Conditions and Schedule all form the FaHCSIA Deed of Agreement for the Autism Early Intervention Service Provider Panel.

• Preface
• 1 Background
• 1.1 What will families receive through the early intervention component of the HCWA package?
• 1.2 How will families access the package?
• 1.3 Role of the Autism Advisor
• 2 Early Intervention Service Provider Panel
• 2.1 What are providers on the Early Intervention Service Provider Panel required to deliver?
• 3 Development of intervention and service delivery plan
• 3.1 Settings
• 3.2 Service Delivery
• 3.3 Service Delivery design
• 3.4 Service delivery models
• 4 Personnel
• 4.1 Specified Personnel
• 4.2 Qualified Personnel
• 5 Sub Contracting
• 5.1 Sub Contracting Arrangements under the Early Intervention Service Provider Panel
• 5.2 What constitutes subcontracting under the Panel?
• 5.3 Adding a consortium member
• 6 Schedule of fees
• 7 Confirmation of eligibility
• 7.1 Letter of Introduction
• 7.2 Client Record in FOFMS
• 8 Privacy Issues
• 9 Claims for payment
• 9.1 How will service providers be paid when they deliver services?
• 9.2 GST
• 9.3 Activity Statements
• 9.4 Change of address
• 9.5 Conflict of Interest
• 10 Ceasing of Eligibility
• 11 Program Governance
• 11.1 Operational Legislation and Policies
• 11.2 Signatories to the Deed of Agreement
• 11.3 Primary contact person
• 11.4 Debt Recovery
• 11.5 Audit and Compliance Strategy
• 12 Reporting
• 12.1 Performance Reporting
• 12.2 Data from other sources
• 13 Quality Assurance
• 13.1 Child safety
• 14 Reviews and Complaints
• 14.1 Review of a decision
• 14.2 Complaints made to the provider
• 14.2 Complaints made to FaHCSIA
• 14.3 Procedural and operational complaints
• 15 Security of Information
• 15.1 Freedom of information
• 16 FaHCSIA National Office Responsibilities and Accountabilities
• Freedom of information
• Complaints
• Contact information