Training available for financial management support services
The MoneyBusiness community education resources, jointly owned by ANZ and the Department of Families, Housing, Community Services and Indigenous Affairs [FaHCSIA], was developed with the purpose of helping to build the money management skills and confidence of Indigenous Australians and assist in building a stronger savings culture. ANZ has agreed to make MoneyBusiness available for delivery as an approved money management course [AMMC] through organisations funded by FaHCSIA under the Financial Management Program. FaHCSIA now requires all money management providers delivering services in locations where income management applies to deliver the MoneyBusiness course as part of their core service offer. Some Commonwealth Financial Counselling service providers will also deliver the MoneyBusiness course.
How will the MoneyBusiness course be delivered?
Providers previously delivered MoneyBusiness as a series of community education workshops and utilised the range of tools and resources that supported the workshops. Providers will continue to deliver MoneyBusiness as community education workshops and one-on-one. To deliver the MoneyBusiness course some changes were required to meet the approved money management course characteristics and delivery requirements, however no changes were made to the existing content. In order to ensure the MoneyBusiness course includes the course characteristics and delivery requirements issued by FaHCSIA, all service providers and their workers will be required to undertake specific training.
What training is available for providers and their workers?
Training and support is available to all FaHCSIA funded organisations delivering the MoneyBusiness course. This training is provided through the Financial Management Resource Support Unit (FMRSU) and is mandatory for those organisations delivering the MoneyBusiness course. Training and support will not be provided to organisations wishing to deliver an AMMC other than the MoneyBusiness course. Details of providers delivering the MoneyBusiness course will be given to the FMRSU client manager who is responsible for making contact with each provider to organise training.
When will the training be provided?
Training and support was available in alignment with the rollout schedule for the new model of income management. Priority training was given to providers scheduled in Zone 1 of the Northern Territory and the Perth Metropolitan and Kimberley Trial Locations in Western Australia. Given the tight time frame for development and delivery of the training, modifications to the training may be required over time. Service providers are required to work collaboratively with the FMRSU to ensure all workers have completed the MoneyBusiness as an AMMC training prior to delivering the course.
The Training and support includes topics such as:
- What is income management?
- Income management – What's different what's new?
- What is the Matched Savings Payment?
- What is an AMMC?
- Roles and responsibilities for services delivering an AMMC
- Registration processes for clients
- Access and ongoing support for clients
- Client's responsibilities
- Course delivery schedule
- Centrelink requirements from providers – list of courses
- Delivery requirements
- Meeting the needs of participants
- Referrals with Centrelink
- MoneyBusiness course content and priority topics
- Issuing a Certificate of completion Claiming a Matched Savings Payment
- Presentation skills.
Your nearest FMRSU client manager will be able to assist you to organise training for your workers. For additional queries relating to approved money management courses please refer to the Approved Money Management Course Operational Guidelines or email FaHCSIA on moneymanagement.courses@fahcsia.gov.au.