The Home Energy Saver Scheme (the Scheme) is part of the Australian Government’s climate change plan, Securing a Clean Energy Future, and was developed in the context of the expansion of the Low Carbon Communities Program.
Funding for the Scheme is $50.5 million over four years (until 2014-15) to support low-income households across Australia experiencing difficulty meeting and paying for their energy needs.
What can HESS offer me?
HESS is provided through community organisations around Australia and can help by offering low-income households experiencing difficulty meeting and paying for their energy needs with:
- information about easy and affordable ways to use less energy in the home
- one-on-one budgeting assistance
- information on whether you are getting the right rebates and assistance
- help to understand your energy bills and the energy market
- advice, advocacy and support
- links to other services that may be able to assist you, and
- help to access no or low interest loans to purchase energy efficient appliances.
How can I find out more?
You can get more information by calling the HESS Helpline on 1800 007 001 or contacting your local HESS provider below:
HESS Service Provider Outlets

NSW/ACT
The Salvation Army Sydney Streetlevel Mission
Derby Lane - Rear 339 Crown St
SURRY HILLS NSW 2010
Macquarie Fields Childcare and Community Centre
Corner Eucalyptus drive/Peppermint Crescent
MACQUARIE FIELDS NSW 2564
The Salvation Army Liverpool Community Welfare Centre
51-55 Memorial Ave
LIVERPOOL NSW 2170
The Salvation Army Illawarra Community Centre
29 Ellen Street
WOLLONGONG NSW 2500
The Salvation Army North NSW Divisional Headquarters
Cnr Taylor and Beardy Streets
ARMIDALE NSW 2350
The Salvation Army Moneycare Cooma
2-8 Mittagong Road
COOMA NSW 2630
The Salvation Army Moneycare Yass
76 Meehan Street
YASS NSW 2582
The Salvation Army Moneycare Goulburn
6 Hovell Street
GOULBURN NSW 2580
The Salvation Army Moneycare ACT
4 Hawdon Place
DICKSON ACT 2602
Gosford Community and Information Service Ltd.
2-12 Pandala Road
NARARA NSW 2250
Creating Links Co-Operative
7/372 Chapel Road
BANKSTOWN NSW 2200
Bridging the Gap Sydney West Inc.
1st Floor, 51 Phillip Street
ST MARYS NSW 2760
Granville Multicultural Community Centre Inc.
8 Factory Street
GRANVILLE NSW 2142
Financial Counselling Hunter Valley Project Inc.
Community Centre, Arthur Street
RUTHERFORD NSW 2320
Murwillumbah Community Centre Inc.
Knox Park, Nullum Street
MURWILLUMBAH NSW 2484
Lismore Neighbourhood Centre
76 Carrington Street
LISMORE NSW 2480
Anglicare North Coast
59 Grafton Street
COFFS HARBOUR NSW 2450
CentaCare Wilcannia Forbes
134-136 Lachlan St
FORBES NSW 2871
Centacare Wilcannia Forbes
12 Dandaloo Street
NARROMINE NSW 2821
VIC
Kildonan UnitingCare Epping
188 McDonalds Road
EPPING VIC 3076
Kildonan UnitingCare Collingwood
1 Gold Street
COLLINGWOOD VIC 3066
QLD
Youth & Family Service (Logan City)
376 Kingston Road
WOODRIDGE QLD 4114
Zillmere Community Centre
54 Handford Road
ZILLMERE QLD 4034
Laidley Shire Community Care Association
13 Mary Street
LAIDLEY QLD 4341
Leichardt One Mile Community Centre
1-17 Denman Street
LEICHHARDT QLD 4305
Uniting Care Community
2741 Gold Coast Highway
BROADBEACH QLD 4218
Uniting Care Community
229 Musgrave Street
NORTH ROCKHAMPTON (BERSERKER) QLD 4701
Uniting Care Community
287 Shakespeare Street
MACKAY QLD 4740
Uniting Care Community
Shop 4, 79 Camooweal Street
MOUNT ISA QLD 4825
Uniting Care Community
188 Aumuller Street
BUNGALOW QLD 4870
The Salvation Army
1 A Ormuz Avenue
CALOUNDRA QLD 4551
The Salvation Army
31 Broadmeadows Road
MAROOCHYDORE QLD 4558
The Salvation Army
49-61 Beck Drive North
CONDON QLD 4815
The Salvation Army
5 Bell Street
TOOWOOMBA QLD 4350
Regional Housing Limited
30 Tantitha Street
BUNDABERG QLD 4670
Regional Housing Limited
Unit 6, 12 Nissen Street
PIALBA QLD 4655
SA
Uniting Communities
10 Pitt Street
ADELAIDE SA 5000
Uniting Communities
Level 1, 111 Beach Road
CHRISTIES BEACH SA 5165
Uniting Care Wesley Country SA
60 Florence Street
PORT PIRIE SA 5540
TAS
Anglicare Tasmania Burnie
8 Strahan Street
BURNIE TAS 7320
Anglicare Tasmania Launceston
122 Elizabeth Street
LAUNCESTON TAS 7250
Anglicare Tasmania Devonport
1st Floor Days Building, Cnr Rooke & Best Streets
DEVONPORT TAS 7310
Anglicare Tasmania Glenorchy
406-408 Main Rd
GLENORCHY TAS 7010
Anglicare Tasmania Hobart
18 Watchorn Street
HOBART TAS 7000
WA
Australian Red Cross
Outreach
Anglicare WA
23 Adelaide Terrace
EAST PERTH WA 6004
Anglicare WA
44 Collie Street
ALBANY WA 6330
Anglicare WA
15 Molloy Street
BUNBURY WA 6230
Anglicare WA
2 Tuart Avenue
MANDURAH WA 6210
Anglicare WA
Suite 5, Level 1 Grace House
109 Grand Boulevard
JOONDALUP WA 6027
Anglicare WA
14 Council Avenue
ROCKINGHAM WA 6168
Geraldton Resource Centre
114 Sanford Street
GERALDTON WA 6530
NT
Australian Red Cross
41 Smith Street Mall
DARWIN NT 0801
