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FA Guide Contents Reader's Notes What's New 1 Key Terms & Principles 2 Eligibility 3 Rate Calculation 4 Claims & Payments 5 Gathering Information 6 Review of Decisions 7 FA & Other Debts 8 Transitional Arrangements Acronym List Keyword Index Act Section Index
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Reader's Notes - Using the Guide

Welcome to the Family Assistance Guide.

 

What does the Guide cover?

The Guide is divided into 8 parts as explained in the following table:

Part Name

What is Covered

1 Key Terms & Principles

This part contains definitions of key terms used in this Guide and basic descriptions of the various payments and benefits provided for in the FA legislation.

2 Eligibility

This part covers eligibility for all the payments made under FA legislation.

3 Rate Calculation

This part covers calculation of rates of payment under the FA legislation.

4 Claims & Payments

This part contains information on claiming payments administered under the FA legislation.

 

Common provisions for FA payments are contained in Chapter 1. Policy specific to particular payments is described separately.

5 Gathering Information

This part covers information on the legislative basis for gathering and sharing information about customers and their FA entitlements.

6 Review of Decisions

This part covers the review process in place for FA through the FAO.

7 Family Tax Benefit & Child Care Benefits Debts

This part covers information about FA debts (1.1.D.60) and debt recovery.

8 Transitional Arrangements

This part covers transitional arrangements for Centrelink customers already receiving a family benefit (1.1.F.05) or childcare assistance prior to 1 July 2000.

 

Index facilities

The following indexes are available in the Guide:

  • Keyword Index - this provides an extensive list of words and phrases which can be used to search for specific topics.
  • Act Section Index - this provides a list of sections in the family assistance and social security law referenced in the Guide. This can be used to search for topics that relate to each listed section.

 

Links

The Guide has a number of links incorporated at various levels, including the following:

  • Act references - links to related sections in the family assistance and social security law, and to other relevant law on the ComLaw website,
  • Policy references - links to related information in other parts of the Guide, and sometimes to other policy documents.

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Last reviewed: 1 September 2008


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Last Edited: 02/12/2008 9:24:47 AM


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