Employees dissatisfied with a decision or action taken in relation to a claim for a reasonable adjustment may seek a review of that employment action under the
FaHCSIA Collective Agreement.
Upon receiving a request for such a review, the appropriate individual (or their appointed representative) will resolve the issue by:
- Obtaining (from the DAC) and reviewing all documentation relating to the request for reasonable adjustment;
- Meeting with the supervisor and the applicant or employee (may include personal carer or guardian or a staff or union representative);
- Consulting with the DAC;
- Reviewing the inherent requirements of the position, position-related limitations involving the applicant's or employee's disability, and potential adjustments;
- Evaluating the reasonableness of applicant or employee and supervisor preferences in adjustments, giving primary consideration to the applicant's or employee's preferences; and
- Issuing a written determination on the request for reasonable adjustment, specifying what adjustment will be provided, if any, and directing the DAC to arrange and monitor the implementation of such accommodation promptly.
People applying for positions with
FaHCSIA who are dissatisfied with a decision or action taken in relation to a claim for a reasonable adjustment may lodge a formal complaint with the
Secretary, Department of Families, Housing, Community Services and Indigenous Affairs, Box 7576, Canberra Business Centre ACT 2610.