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Annual Report 2008–2009 » Chapter 7: Outcome 2 » Output Group 2.2

Performance Reporting

Part two

Output Group 2.2

Support for people with disability

Output Group 2.2 contributes to Outcome 2 by supporting people with disability to participate in the community. Social support and community-based care is provided for people with a mental illness or intellectual disability and their families and carers. The provision of services, such as employment assistance, promotes independence and self-reliance and encourages people with disability to participate in the community.

Components of Output Group 2.2
COAG Health Services—Helping Younger People with Disability in Residential Aged Care

As of 1 January 2009, the remaining funding of $14.184 million for 2008–09 (and funding for subsequent years of the five-year Younger People with Disability in Residential Aged Care Program) was rolled into the base of the new National Disability Agreement as part of the specific purpose payments reforms.

States and territories will continue to receive funding for the program as previously specified in bilateral agreements. However, payments are made through the Treasury instead of FaHCSIA, in accordance with the recent reforms to specific purpose payments.

Government expenditure in 2008–09 is matched by all jurisdictions
Estimate NSW: $9.3 million
Vic: $6.9 million
Qld: $5.5 million
SA: $2.1 million
WA: $2.8 million
Tas: $1.1 million
NT: $0.3 million
ACT: $0.4 million
According to signed bilateral agreements
NSW—No variance.
Vic—No variance.
Qld—No variance.
SA—No variance.
WA—No variance.
Tas—The variance is –$0.1 million.
The actual result was similar to the estimate.
NT—No variance.
ACT—No variance.
Actual NSW: $9.3 million
Vic: $6.9 million
Qld: $5.5 million
SA: $2.1 million
WA: $2.8 million
Tas: $1.0 million
NT: $0.3 million
ACT: $0.4 million
Commonwealth State Territory Disability Agreement

The third Commonwealth State Territory Disability Agreement, which provided the national framework for the provision of government support services for people with disability, expired on 31 December 2008. The National Disability Agreement commenced on 1 January 2009.

The new agreement affirms the commitment of all governments to work in partnership with stakeholders, including people with disability and their families and carers, to improve outcomes for people with disability and provide the framework for the provision of government support for people with disability.

The agreement sets out areas for reform of the disability services system, which will create an effective, efficient and equitable system with a focus on early intervention; timely, person-centred approaches; and lifelong planning.

These reforms will mean a system comprising single access points, nationally consistent assessment processes and quality assurance systems, and more consistent access to disability aids and equipment. Service providers will be better able to develop, train and employ care workers and governments will work together to better measure the level of unmet need for disability services.

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Disability Support Pension

The Disability Support Pension (DSP) is a payment made to people with disability who are unable to work for at least 15 hours per week at or above the relevant minimum wage, or be re-skilled for such work within the next two years because of their disability. The payment is income and assets tested and paid at the same rate as other social security pensions.

Average (mean) duration on income support by current income support payment (weeks)
Estimate 618 The variance is –9 weeks.

The average duration is slightly lower than the estimate. However, the growth in average duration remains consistent with previous years.
Actual 609
Percentage of DSP customers who declare earnings
Estimate 10% The variance is –0.8%.

The percentage of earners is lower than estimated, but remains consistent with previous earnings trends.
Actual 9.2%
Control of incorrect payment and fraud—accuracy of administered outlays (total dollars correctly paid) as measured by the Random Sample Survey
Estimate Accuracy of administered outlays is greater than or equal to 95% The ‘estimate’ is the agreed benchmark between FaHCSIA and Centrelink. The ‘actual’ figure is the estimated accuracy of administered outlays derived from Random Sample Survey data.
Actual 97.8%
Average amount of private earnings per fortnight
Estimate $410 (earned income) The variance is –$16.46.

The average amount of private earnings is lower than estimated, but remains consistent with previous earnings trends.
Actual $393.54
Percentage on part rate due to means test
Estimate 20% The variance is –2.5%.

This is a new key performance indicator. The variance suggests that the original estimate may have been overly optimistic.
Actual 17.5%
Number of clients receiving DSP
Estimate 740,000 The variance is +17,118.

The variance is attributable to the weakening of the labour market and increases in the unemployment rate.
Actual 757,118

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Mental health

FaHCSIA delivers mental health services through three programs:

Appropriation for these programs aims to address well-recognised service gaps for people with mental illness and their families and carers, in particular:

Percentage of clients who report that they are satisfied that the service they received was appropriate to their needs
Estimate 60% Variance is +34%. The variance is because this was the first year data was collected. The actual percentage, which represents client satisfaction for the Mental Health Respite Program, was higher than anticipated. Additional program data will be available in the 2009–10 annual report.
Actual 94%
Percentage of clients assisted from Indigenous/CALD backgrounds
Estimate Indigenous:
5%CALD: 14%
Indigenous—The variance is +1.4%.

CALD—The variance is –3.4%.

Full year data will be available in September 2009.

All three programs have processes in place to reach out to Indigenous and CALD communities.
Actual Indigenous:
6.4%CALD: 10.6%
Percentage of clients by state/territory
Estimate Comparable to Australian population distribution across states and territories In 2008–09, there were 30,079 clients Australia-wide (for PHaMs Mental Health Community Based Program and Mental Health Respite Program). Of these clients, 29.1% were based in NSW, 30.5% in Vic, 18.3% in Qld, 7.3% in SA, 7.3% in WA, 2.8% in Tas, 3.4% in the NT and 1.2% in the ACT.

Full-year data for 2008–09 will be available in September 2009.
Actual Comparable to Australian population distribution across states and territories
Numbers of families and carers assisted through respite and brokerage services
Estimate 12,000 The variance is +7,081.

Full-year data for 2008–09 will be available in September 2009.
Actual 19,081
Numbers of families and carers assisted through community-based support services
Estimate 7,500 The variance is –201.

Full-year data for 2008–09 will be available in September 2009.
Actual 7,299
Number of people with severe functional limitation arising from severe mental illness assisted through recovery support services
Estimate 3,000 The variance is +699.

Full-year data for 2008–09 will be available in September 2009.
Actual 3,699

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Services for people with disability

This administered item aims to improve the economic and social participation of people with disability by providing supported employment, improving access to information and assisting with access to services. Programs under this administered item provide a range of services, including advocacy, a booking service for Auslan Interpreting Services, employment assistance, print disability services, postal concessions for the blind, respite and out of school hours care, autism spectrum disorders early intervention services, education and support services for families and carers, autism spectrum disorders playgroups, autism spectrum disorder website, and autism-specific child care services.

Average hourly wage rate for clients in supported employment
Estimate $2.90 The variance is +66 cents.

The variance reflects improved data collection methods that provide more up-to-date information.
Actual $3.56
Average hours worked for clients in supported employment
Estimate 26.8 hours The variance is –1.4 hours.

The variance reflects general labour market conditions.
Actual 25.4 hours
Percentage of supported employment clients that participate in employment for 26 weeks
Estimate 88% The variance is 7%.

The variance reflects better targeting of the program therefore a greater number of consumers achieved an employment outcome of 26 weeks or more, than estimated.
Actual 95%
Percentage of individuals, parents and carers who report they were assisted to access choices and options that allow them to better manage their needs
Estimate 75% Data for 2008–09 has not yet been provided by non-government organisations to the Department. Full-year data for 2008–09 will be available in the 2009–10 annual report.
Actual Data unavailable
Percentage of funded service providers that have appropriate quality systems in place
Estimate 70% No variance for supported employment.
Actual 70%
Percentage of clients from Indigenous/CALD backgrounds
Estimate Indigenous: 1%
CALD: 14%
Indigenous—The variance is 1.2%.

The variance is attributable to increased participation and improved service provider reporting.

CALD—The variance is –9.1%.

This is a new key performance indicator. The variance suggests that the original estimate may have been overly optimistic.
Actual Indigenous: 2.2%
CALD: 4.9%
Number of users of supported employment services per 100 of the eligible population for supported employment services
Estimate 6.8 The variance is –0.3%.

The actual result is similar to the estimate.
Actual 6.5
Number of users of supported employment services per 100 of the eligible population in outer regional and remote geographical locations
Estimate 0.75 The variance is –0.05.

The actual result is similar to the estimate.
Actual 0.70
Capacity Utilisation Rate in supported employment services
Estimate 90% The variance is +6%.

The variance reflects better than required capacity utilisation by service providers than estimated.
Actual 96%
Resource Utilisation Cost of providing supported employment services per supported employment place
Estimate $9,400 The variance is +$449.

The variance is attributable to the increase in client support needs, as higher support needs attract a higher rate of assistance.
Actual $9,849
Cost of providing supported employment services per employment outcome
Estimate $8,900 The variance is +$395.

The variance is attributable to the increase in client support needs, as higher support needs attract a higher rate of assistance.
Actual $9,295
Number of clients receiving support services
Estimate 22,300 The variance is +863.

The variance reflects an increase in consumers assisted, including the impact of 278 new places funded in the sector from 1 September 2008.
Actual 23,163
Number of respite services funded for older carers of children with disability
Estimate 135 No variance.
Actual 135
Percentage of respite for carers of young people with disability satisfied that the services they received were appropriate to their needs
Estimate 75% The variance is +20%.

This is a new key performance indicator. The actual percentage was greater than anticipated.
Actual 95%
Percentage of carers of young people with disability receiving respite services who are from Indigenous or CALD backgrounds
Estimate Indigenous: 1% CALD: 14% Indigenous—The variance is +7%.

The variance is because this was the first year data was collected. The actual percentage was greater than anticipated.

CALD—The variance is +2%.

The variance is because this was the first year data was collected. The actual percentage was greater than anticipated.
Actual Indigenous: 8%
CALD: 16%
Number of out-of-school hours care services funded
Estimate 10 The variance is +38.

The original estimate was based on the original number of service providers, which was increased to provide additional services.
Actual 48
Number of children with autism spectrum disorder assisted
Estimate 3,540 The variance is +1,332.

The variance reflects stronger than forecast growth in demand for assistance required for children with an autism spectrum disorder.
Actual 4,872

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