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Annual Report 2007–2008 » Chapter 8: Outcome 4 » Output Group 4.3

Performance Reporting

Part two

Output Group 4.3: Community recovery

Administered items:

Departmental outputs:

Ex‑gratia payments to victims and family members of the Bali terrorist attacks

Australian Government lifetime rehabilitative assistance is available to people injured in, or affected by, the 2002 and 2005 Bali bombings. FaHCSIA administers the rehabilitation element of the Bali assistance program. This encompasses out of pocket expenses for modifications to home, vehicle and work places for people who require assistance to return to work or live more independently, as well as home and community care support.

The Government provided ex‑gratia assistance to individuals and families directly affected by the 2002 and 2005 Bali bombings to attend commemoration services in Bali.

Price
Estimate $0.510m
Actual $0.027m
Quantity indicator: Number of eligible individuals assisted in 2007–08 by type of assistance
Estimate 5 The variance is +8.
This is due to the fact that the program is demand‑driven and client numbers are not able to be anticipated.
Note: Savings of $1 million were agreed during the Portfolio Additional Estimates Statements process and which are published in the 2008–09 FaHCSIA Portfolio Budget Statements.
Actual 13

Number of visits to the Australian Government Disaster Assist website

The Government set up the Australian Government Disaster Assist website to provide individuals and families with better access to information about recovery assistance following disasters or critical incidents. The website includes up-to-date public information messages, relevant free‑call numbers, information on Government assistance packages offered and links to other relevant websites and information.

Quantity indicator: Number of visits to the Australian Government Disaster Assist website
Estimate 15,000 The variance is 9,189.
Visits to the website are demand-driven and fluctuate depending on number of disasters.
Actual 24,189

Disaster Recovery Payment*

Price
Estimate $47.299m
Actual $39.068m

* This indicator was taken from the 2007–08 FaHCSIA Portfolio Additional Estimates Statements

Disaster relief funding—Hunter, Central Coast and Gippsland regions*

Quality—assurance indicator: Proportion of activations where all legislative requirements were met within 24 hours of decision to activate AGDRP
Actual 100%  
Quantity indicator: Number of eligible individuals who received AGDRP for each activation
Estimate Nil The variance is +32,148.
The AGDRP is activated in the event of unpredicted disaster, therefore it is not possible to estimate numbers assisted.
Actual 32,148

* These indicators were published as one indicator in the 2007–08 FaHCSIA Portfolio Additional Estimates Statements. The previous indicator has been updated to two indicators to provide for better reporting of the measure.

Policy services and program management

Price
Estimate $3.524m
Actual $3.449m
Quality—assurance indicator: Department ensures that service providers meet terms and conditions of funding
Estimate 100% Actual result was the same as the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
Actual 100%
Quality—assurance indicator: Research and evaluation is of a high standard (timely, fulfils terms of reference, complete, methodologically sound) and contributes to policy understanding and development
Estimate 100% Actual result was the same as the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
This research was of a high standard and contributed effectively to policy understanding and development.
Actual 100%
Quality—client satisfaction indicator: Ministers and their offices are satisfied with the quality of policy advice and departmental requirements in place with all service providers
Estimate 100% Ministers and their offices did not provide feedback on individual output groups but did provide feedback on departmental performance as a whole. Further information on ministerial and parliamentary services can be found in Part 3 of this report.
Quantity indicator: Major pieces of research and evaluation completed
Estimate 0 The variance is +1.
While the evaluation conducted was not reflected in the 2007–08 FaHCSIA Portfolio Budget Statements, it was planned and therefore the estimate of 0 was incorrect.
Actual 1
Quantity indicator: Number of items to Ministers’ offices
Estimate 40 items of ministerial correspondence
40 submissions and briefings
Detailed information on actual results for this indicator can be found in Part 3 of this report.

Price information: other administered items—
Ex‑gratia Assistance for East Timor 2008

Ex‑gratia financial assistance was provided for the non‑medical costs associated with the medical treatment of the President of East Timor, who was evacuated to Australia on 11 February 2008.

Price
Estimate $0.075m
Actual $0.042m

Price information: other administered items—
Ex‑gratia Payment to East Timor Medical Evacuees

In June 2006, an assistance package was agreed upon which would provide medical assistance and support to 15 East Timorese nationals and their close family members, who were medically evacuated to Australia following civil unrest in May 2006. FaHCSIA provided assistance with accommodation, travel, living expenses and social worker support while medical evacuees continued to receive treatment in Australia. Medical evacuees continued receiving assistance in 2007–08. Ten people received assistance in 2007–08.

Price
Estimate $0.023m
Actual $0.051m

Price information: other administered items—
Queensland Floods—Assistance

On 24 January 2008, the Australian Government Disaster Recovery Payment (AGDRP) was activated to assist people adversely affected as a direct result of the storms and associated flooding that began on 13 January 2008 in the Mackay and Whitsunday regions and continued on to affect other areas of Queensland. Some 794 claims have been granted, totalling $915,400.

On 16 February 2008, the ADGRP was activated to assist people adversely affected as a direct result of the flooding that began on 14 February 2008. The flooding was generated from the monsoonal trough over the coast of Central Queensland, affecting the Mackay region and continuing on to affect other areas of Queensland. Some 8,312 claims have been granted, totalling $9,483,400.

Price
Estimate $16.2m
Actual $10.4m

Service delivery

Price
Estimate $18.984m
Actual $18.582m
Quality assurance indicator: Service providers deliver services to the standards agreed with FaHCSIA
Estimate 100% The actual result was the same as the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
Actual 100%

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