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Annual Report 2007–2008 » Chapter 7: Outcome 3 » Output Group 3.2

Performance Reporting

Part two

Performance Reporting
Outcome 1 Greater self-reliance and economic, social and community engagement for Indigenous Australians
Outcome 2 Seniors, people with disabilities, carers, youth and women are supported, recognised and encouraged to participate in the community
Outcome 3 Families and children have choices and opportunities
- Output Group 3.1: Support for families
- Output Group 3.2: Child support
Outcome 4 Strong and resilient communities

Output Group 3.2: Child support

Departmental outputs:

Policy services and program management
Service delivery

Policy services and program management

Price
Estimate	$12.575m
Actual	$12.309m

Quality—assurance indicator: Number of contracts/service agreements under management
Estimate	5	The variance is –1. The variance is the result of one of the Advocacy Groups declining the offer of funding after reviewing the terms and conditions set out in FaHCSIA’s Funding Agreement.
Actual	4

Quality—assurance indicator: Number of service providers under management
Estimate	1	The actual result was the same as the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
Actual	1

Quality—assurance indicator: Research and evaluation is of a high standard (timely, fulfils terms of reference, complete, methodologically sound) and contributes to policy understanding and development
Estimate	100%	The actual result was the same as the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
Actual	100%

Quantity—client service indicator: Service providers meet terms and conditions of funding
Estimate	100%	The actual result was the same as the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
Actual	100%

Quality—Client satisfaction indicator: Ministers and their offices are satisfied with the quality of policy advice and departmental requirements in place with all service providers
Estimate	100%	This indicator is part of the review process outlined in Part 3 of this report.
Actual

Quantity indicator: Major pieces of research and evaluation completed
Estimate	3	The variance is +1. The actual result was similar to the estimate indicated in the 2007–08 FaHCSIA Portfolio Budget Statements.
Actual	4

Quantity indicator: Number of items to Ministers’ offices
Estimate	750 items of ministerial correspondence 60 submissions and briefings	Ministers and their offices did not provide feedback on individual output groups, but did provide feedback on departmental performance as a whole. Further information on ministerial and parliamentary services can be found in Part 3 of this report.

Service delivery

Price
Estimate	$0.824m
Actual	$0.807m

Effectiveness—targeting indicator: Reduction in Family Tax Benefit outlays as a result of child support obligations being met
Estimate	$536m	The variance is –$5m. The actual result of $531 million is a revised estimate based on the latest information. The preliminary outcome for 2006–07 is $517 million (based on 12 months of reconciliation), and the final outcome for 2005–06 is $503 million (based on 24 months of reconciliation).
Actual	$531m

Next: Outcome 4 Strong and resilient communities

Previous: Output Group 3.1: Support for families