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Annual Report 2007–2008 » Chapter 4: Performance Reporting

Performance Reporting

Part two

Performance against outcomes

Introduction—FaHCSIA’s ongoing commitment to performance reporting

In FaHCSIA’s 2006–07 Annual Report, the Department outlined its commitment to continuous improvement in annual reporting.

We have continued to focus on reporting against the indicators that are stated at output level in the Department’s Portfolio Budget Statements (PBS). This level of reporting allows for increased transparency and allows clear links between the performance targets set in the PBS and the Department’s performance outcomes and achievements.

FaHCSIA was recognised for its improvement and strong commitment to transparent reporting by the Institute of Public Administration Australia, who awarded the Department with the FMA Agency Gold Award for the FaCSIA 2006–07 Annual Report and the Online Annual Report Award. The Department also received a Bronze Award from the Australasian Reporting Awards—in the General Award category for the same report.

To further formalise our commitment to performance reporting, in January 2008 the Department aligned the business areas responsible for delivering the Portfolio Budget Statements and the Annual Report into one team. This realignment has ensured a consistent approach for both Budget and reporting documents and processes.

The Portfolio Budget Statements quality assurance processes were strengthened for 2008–09. With this new structure in place, closer alignment should be evident in FaHCSIA’s 2008–09 Annual Report.

This year’s report also features additional case studies to further illustrate FaHCSIA’s performance and impact on the community.

FaHCSIA’s ongoing commitment to performance reporting—at a glance

This year, FaHCSIA aims to:

Performance reporting in this Annual Report is based on FaHCSIA’s current outcome and output structure.

Outcome and output structure

Only minor changes were made to FaHCSIA’s outcome and output structure during this financial year (in May 2008) in order to reflect the Administrative Arrangements Order changes detailed in Chapter 1.

The former Output Group 2.4 ‘Support for youth’ has been changed to ‘Addressing youth homelessness’, which reflects the movement of the Youth Bureau to the Department of Education, Employment and Workplace Relations (DEEWR) and FaHCSIA’s continued role in addressing youth homelessness. The former Output Group 3.3 ‘Child care support’ has also moved to DEEWR, into the new Office of Early Childhood Education and Child Care.

Figure 2.1  Outcomes and outputs structure for 2007–08 reporting

Description of Figure 2.1

Figure 2.1 Outcomes and outputs structure for 2007-08 reporting

Figure 2.2  Groups contributing to FaHCSIA outcomes and outputs

This figure illustrates which key business areas (groups) contribute to the Department’s outcomes.

Description of Figure 2.2

Purpose
Improving the lives of Australians by creating opportunities for economic and social participation by individuals, families and communities.
Group Outcomes
1 2 3 4
Office of Indigenous Policy Coordination Group check mark
Women, Children and Parenting Support Group check mark check mark
Mental Health, Autism and Community Support Group check mark check mark
Disability and Carers Group check mark
Families Group check mark
Indigenous Leadership and Engagement Group check mark check mark
Housing Group check mark
Operational support groups
The following operational support groups contribute to the Department’s outcomes by providing support to the above policy and program areas.
Corporate Support Group
Legal and Compliance Group
Program Performance Group
Social Policy Group
Business and Financial Services Group
Information Management and Technology Group
Indigenous Remote Services Delivery Group

Outcome 1
Greater self‑reliance and economic, social and community engagement for Indigenous Australians

Outcome 2
Seniors, people with disabilities, carers, youth and women are supported, recognised and encouraged to participate in the community

Outcome 3
Families and children have choices and opportunities

Outcome 4
Strong and resilient communities

Performance indicators measuring our departmental performance

In May 2008, FaHCSIA commenced a process to review a number of our departmental performance indicators to ensure that they give an accurate and transparent cross‑section of the Department’s performance.

Our review found that our existing suite of departmental indicators required further development to reflect our performance adequately.

From the 2008–09 financial year onwards, we will be developing new indicators that measure the impact of what we deliver. In future years, we will also be looking at ways to more effectively measure longer term trends and at developing our evidence base. This improved reporting will further increase transparency and better enable us to address qualitative aspects of our performance.

This work will be done in the context of the Government’s broader Operation Sunlight agenda being progressed with the Department of Finance and Deregulation.

As a result of this work, complete data is no longer captured for some indicators against output funding for policy services and program management and for service delivery.

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